Questions about drugs?

Find out more about them.

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Everybody can call the telephone line or use the chat and email options to contact us without the risk of identification and without the fear of being judged.



You can connect in real time with our team by telephone on 0888-991-866 or via chat from 9 am to 5 pm. Every day you can look on our website or listen to records from the answering machine with automatic dialing; send us an email, visit our blog or our pages on social networks.



We are not "for" or "against" drug use, but we want to help you make your own choices by addressing difficult and sometimes painful questions.



Our team consists of professionals who are trained to work in the field of addictions, as well as telephone and Internet counselling.

Who we are

Bulgarian National Drugs, Alcohol and Gambling Helpline

The Bulgarian National Drugs, Alcohol and Gambling Helpline (NDAGH) was established in 2008 by "Solidarnost" Association for Rehabilitation of Dependent People (now "Fracarita Bulgaria", under a project financed until 2010 by the MATRA program of The Ministry of Foreign Affairs of the Netherlands.

The Bulgarian National Drugs, Alcohol and Gambling Helpline is a member of FESAT (The European Foundation of Drug Helplines), along with about 50 other Drug Helplines in Europe.

NDAGH is the first service of its kind in Bulgaria, designed to provide to the whole of society extensive and reliable information on the types of psychoactive substances, effects and risks of drug and alcohol use, problem gambling, and on the methods for their treatment, rehabilitation centers in the country, as well as guidance for parents, relatives and teachers.

"Fracarita Bulgaria" Association

In 2017, “Solidarnost” Association changed its name to “Fracarita Bulgaria” Association.

“Fracarita Bulgaria” is a non-governmental organization in public benefit which mission is:

  • the rehabilitation and social integration of addicts so that they can lead an autonomous life;
  • to provide support and advice to the parents and the relatives of addicts;
  • to disseminate information and carry out advisory work, promoting the cause of "Solidarnost" and influencing attitudes towards addicts.

“Fracarita Bulgaria” is a member of the European Federation of Therapeutic Communities (EFTC), the European network for training professionals’ European companionship in education, training by travel (Ecett), and the National Patient's Organization (NPO).

Fracarita Bulgaria

The Helpline 0888-991-866 was created and is maintained by Mobiltel EAD.


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